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August 13, 2017

The winning formula that any owner/manager needs to build into his or her playbook is:

S + R x P = Results

Scorecard + Routines x People = Results

Every business has objectives, whether it's a revenue objective, expense objective, or guest satisfaction objective. These ob...

August 5, 2017

A beautiful sunset. A spider appearing from nowhere. A winter snowfall. All 3 of these are human experiences without any sound yet all three compel most humans to take immediate action. Who doesn't snap pictures at beautiful sunsets, run from (or squash) spiders, or ma...

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August 26, 2018

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Copyright Ken Knox 2018

KEN KNOX

DIRECT. PRAGMATIC. ENTHUSIASTIC. PEOPLE DEVELOPMENT